Emergency WordPress Support

  • One-Off Incident Support
  • Priority Response
  • 100% Money Back Guarantee if it can't be fixed
  • I will take immediate measures to protect the reputation of your site
  • I will update you every step of the way
  • Based locally in my office in Bilston (Wolverhampton), UK
  • 90% of orders have been fixed within the hour

The price below includes a fast response and up to 1 hour of work on your WordPress Website. Additional time is charged at £40 an hour but I will always seek approval before going over the initial 1 hour limit. If I can't fix your WordPress site there is no charge.

Money Back Guarantee

Fast Support

Online Exclusive


Fast Response & 1 Hour

What kind of WordPress support do I offer?

I offer WordPress Emergency Support for when it seems like just about everything is going wrong with your WordPress site. This support service can help you with these problems and more:

I know WordPress inside and out. I've built custom themes, plugins and supported hundreds of sites of all shapes and sizes.

WordPress updates don't always run trouble free, and failing to upgrade places your WordPress site at risk. Why worry! I can run and test your WordPress updates for you and if you looking for a more long-term arrangement why not sign up to one of my WordPress maintenance packages.

When technology works it is an amazing, powerful tool. But when things go wrong, the consequences can be dire. I am a skilled, highly experienced wordpress developer and trouble-shooter. I know what can go wrong, and more importantly I know how to fix it when it does. I understand that time is of the essence in any emergency. We've all heard how high-tech sites like TalkTalk have been hacked. These threats are a possibility for any site, big or small, and they need emergency treatment. Chances are that things will go wrong in the early hours of the morning, on the weekend, when your developer has gone fishing and can't be reached – because that's when these things seem to happen, contact me and I can sort it.

Frequently Asked Questions

If you have any questions that aren't answered please get in contact

How quickly will the WordPress site be fixed?

90% of the Emergency WordPress Support orders have been fixed within an hour of starting work on them.

What kind of response time can I expect?

I aim to be as quick as I can, it's always worth giving me a call or email beforehand to confirm how quick I can respond to your WP Emergency.

What happens if the work takes longer than an hour?

If at any point I think that the work is going to take longer than an hour I'll stop and come back to you to see what you want to do, if you don't want to proceed and the issue hasn't been solved you will received your money back as your covered by my money back guarantee.

What if I want ongoing support?

If you don't have an Emergency and are just looking for ongoing support I can still definitely help, please get in contact or have a look at my WordPress support page.

What details will you need?

If you still have access to the WordPress admin area, I will need an admin login setting up for me. I will also need access to your hosting account where I will be able to get all the information I need to proceed with the work.

What payment methods do you accept?

I accept Bank Transfers, Debit or Credit Cards, PayPal & Direct Debits, though its recommended to use Debit or Credit Cards or PayPal as the payments are instant and it won't hold the work up waiting for payments to process.

How can I contact you?

Email me at or call me on 01902 213950, the phone number is always answered from 9am to 6pm Monday to Friday (bank holiday times may vary).

If you proceed with the order online I get notified as soon as the order is placed and will contact you as soon as I can.


Tim is professional, calm and very helpful. I'm happy to recommend him to anyone who needs a little extra help or a completely new solution.

4 months ago ongoogle review

Tim is a super STAR! I don't think our business (Push Rio Ltd) could have found a more responsible, capable and absolutely honest person to support our website. I totally trust Tim from his WordPress expertise to the hours he charges us. Tim is one of the most reliable people I ever worked with and I have been managing IT professionals for the past 30 years. I would prefer to keep Tim as our precious secret but I think others also deserve to have the very best support that only people like him are capable of providing.

Read More

6 months ago ongoogle review

Brilliant service from Tim. Would highly recommend for your website work/projects

1 year ago ongoogle review

I have been using Tims Solutions for just over a year now and have been very pleased with the work so far. A far cry from my previous guy.

Would definitely recommend.

1 year ago ontrustpilot review

What a find this guys was. I needed help to transfer a website to a new template and it was plain sailing. Tim is friendly and easy going, responsive and helpful. I can recommend his services with ease.

1 year ago ongoogle review

Tim was quick to respond, fixed my website problem and was just great to work with. Next time I need website help, he'll be the first person I call! Thank you.

1 year ago ontrustpilot review